Dear Customer, we at Tata Play Broadband Private Limited care for you and try to provide you with the best possible service. For any reason if you are not satisfied with our services or have any queries, you may contact us as under:
Write to us at care@tataplayfiber.co.in
Tata Play Fiber Customer Care Number: 1800 120 7777 (toll free) available 24 hours on all days of the week. Please do remember to take the docket/complaint number once your compliant is registered by the customer care executive.
If you are not satisfied with our response or your complaint remains unaddressed, you may make an appeal to the Appellate Authority to Surjeet Mahapatro at appellateauthority@tataplayfiber.co.in or call on 7982616399 from 9:30 am to 6:30 pm Monday to Friday.
To access the status of your complaint in the ‘Web-based Complaint Monitoring System’, log on to https://myaccount.tataplayfiber.co.in/Selfcare/
No appeals received for the quarter ending from March 2019 to June 2019.